Our Policy

His ‘N’ Hers Finest Jewellery

Fine Quality Jewellery at the cheapest possible prices!

His 'N' Hers Finest Jewellery - Your Australian Company Fine Jewellery & Customer Satisfaction

His 'N' Hers Finest Jewellery puts emphasis on "Customer Satisfaction" and we feel that it is important to cover all, or any concerns you might have and so that our Customers have a reasonable source of knowledge about the items they are purchasing. Our stock is described exactly as our Supplier has specified to us and we do not make any adjustments in the descriptions or our items in order to make quicker, or more sales.

His ‘N’ Hers Finest Jewellery considers your security and satisfaction TOP PRIORITY.

We will never divulge your personal information, email address, or any other details whatsoever to any other party for any reason.

All dealing between our Company and the Customer remain private and confidential at all times.

Payment Options & Security Details

We use Paypal as our Credit Card Payment Gateway with the knowledge that their site is an SSL 128bit Secured Site.

Paypal acts as a gateway to make transactions easy for both the Seller and the Purchaser without divulging your financial information to His ‘N’ Hers Finest Jewellery or any other Third Party. We only receive the details acknowledging that payment has been received by them and the information needed to deliver your purchase safely to you.

If you are not already a member of Paypal, you still have the option to use their facility without becoming a member. The choice is yours.

For more information on Paypal, please visit their site at www.paypal.com

Australian buyers will also have the option of paying for their purchases by Direct Deposit to our Bank Account.

If you wish to use this facility, please contact us for information of our Bank Account.

Our Guarantee

Our Products are listed honestly as specified by our Supplier. We DO NOT, under any circumstances, change any details or descriptions whatsoever, or for any reason at all. All faults with products, if any, are detailed in the advertisement description.

Guides on Sizes, Diamond & Gemstone Information etc., are provided on our Site for the Customer’s convenience. Please take the time to read our Information Pages to compare with the descriptions of our Products.

We GUARANTEE a 100% refund on any faulty items, or any items that do not fit the description advertised.

Returns & Refunds

Please inspect your purchase upon receipt of same. If for any reason, you are dissatisfied with your purchase due to faulty workmanship, or item is not as described, please email us immediately.

All items must be returned in new condition together with original packaging within fourteen (14) business days from the date of receipt of your purchase. We do not refund shipping charges.

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